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Journal of Social and Personal Relationships
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The Effect of Communication Quality and Quantity Indicators on Intimacy and Relational Satisfaction

Tara M. Emmers-Sommer

University of Arizona tarae{at}email.arizona.edu

The purpose of this study was to examine and compare the effect of communication quality and quantity indicators on relational satisfaction and intimacy. Individuals were asked to record all of their interactions with their same-sex friend or romantic partner on a daily basis for a week. A total of 79 participants took part in the study. Results indicated that communication quality indicators explained more variance in both relational satisfaction and intimacy than did communication quantity indicators; however, quantity indicators explained significant variance above and beyond quality indicators for intimacy. Regarding individual communication quality and quantity indicators, the communication quantity indicator of total time in face-to-face interaction related to experiencing intimacy in a relationship. The communication quality indicators of satisfaction with interactions, smooth, and activity related to experiencing relational satisfaction, as did the communication quantity indicator of the total number of face-to-face interactions. Conclusions are drawn regarding the impact of quality and quantity communication in close relationships.

Key Words: communication quality • communication quantity • intimacy • relationship satisfaction

Journal of Social and Personal Relationships, Vol. 21, No. 3, 399-411 (2004)
DOI: 10.1177/0265407504042839
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